Cancellation policy
Last updated: February 27, 2025We want satisfied customers, not hostages. That's why we make it easy for you to cancel your account directly in all of our apps — no phone calls required, no questions asked.
Our legal responsibility is to account owners, which means we cannot cancel an account at the request of anyone else. If for whatever reason you no longer know who the account owner is, contact our support team (support@dataforsports.app). We will gladly reach out to any current account owners at the email addresses we have on file.
What happens when you cancel an account?
You will not be able to access your account once you cancel, so make sure you download everything you want to keep beforehand. You can cancel your subscription and keep using your account until your paid period expires. Then the account will be automatically canceled and will become inaccessible. You can also choose to cancel your account earlier.We will not bill you again once you cancel. We do not automatically prorate any unused time you may have left but if you have not used your account in months or just started a new billing cycle, contact our support team (support@dataforsports.app) for a fair refund.
We also retain the right to suspend or terminate accounts for any reason at any time, as outlined in our Terms of Service. In practice, this generally means we will cancel your account without notice if we have evidence that you are using our products to engage in abusive behavior.
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